How can we help?

Create your account, set up your profile, and explore the platform.

Create, manage, and promote events. Ticket sales, RSVPs, stall bookings, and more.

List your equipment, manage rentals, and handle bookings.

Yoco and PayFast payments, commission fees, and receiving your earnings.

Add venues, manage availability, handle venue bookings and meal plans, and run a room shop.

Artist profiles, bookings, and collaboration split sheets.

Set up tournaments, generate fixtures, and manage participants.

Track leads, schedule meetings, and manage communications.

Profile settings, password changes, and account management.

Product types, pre-sale waiting lists, digital downloads, shipping, requested buyer details, News & Updates, page design, Point of Sale, and selling from your artist or vendor profile.

Offer bookable services like salon or spa appointments, and manage incoming bookings.

Invite people to help manage your events, venues, equipment, or bookings, or add workers who aren't on Informativ just to schedule their shifts.

Set up your vendor profile, book stall packages at events, and understand the Certificate of Acceptability requirement.

Share your link, earn a reward every 3rd person you refer who reaches a full registration.

Become an independent ticket-selling partner, get eligible to sell, and earn a commission.

How each role's points balance works, what affects it, and what happens if it reaches zero.

Write a private letter to an artist, and what happens if they don't reply.

Run a vehicle fleet, get vehicles verified, accept paid delivery requests, and track a delivery publicly.

How public holidays are managed and how providers confirm open/closed status.

Suggest a new feature or improvement and follow what happens to it.

Open a support ticket, talk to the team on it, and follow it until it's sorted.

Replace the tick notebook: put till sales on a customer account, collect with a due/overdue worklist, record payments, and print slips, receipts, and month-end statements.

Sell stock and consumables to other businesses, sell by weight, connect your online shop, and order from suppliers — delivery, payment, refunds.

Book equipment, a dedicated vehicle or a scheduled delivery route for months at a time, billed monthly — and how to offer contracts as a lessor or fleet.

List meeting rooms, boardrooms, conference halls and auditoriums, and book them by the hour, by the day or per seat — deposits, balances and cancellations.

List studios with business-hours and after-hours rates and your own services, and book sessions — deposits, balances, tech riders and cancellations.

Search across events, venues, providers, equipment and merchandise from one box.

An Onboarding Agent created your account? How to claim it, what the agent can and can't do, and how the handover works.

How artist booking contracts, contract booking agreements and split sheets are signed online, and where to find the signed copy.

Compare plans, and what changes when you bring your own payment keys.

Add, verify and remove your own payment gateway keys.

Fleet profile, vehicles and same-day pricing for delivery operators.

Accept, decline, dispatch and track delivery requests end to end.

What keeps working without a connection, and how the queue syncs.

Door-staff check-in on the QR scanner, including offline.

Sell tickets at the door, with or without a connection.

Record damage on a returned item with photos both sides can see.

Buy SMS credits and send single text messages from your dashboard, with delivery tracking and automatic opt-out handling.